Getting Started – QuickBooks® Online

How QuickBooks Online Connects to Your Financial Institution

QuickBooks logo for online

QuickBooks Online connects to your financial institution by using your account information with your financial institution’s website. If you prefer to manually update your accounts and transaction data, QuickBooks Online also supports OFX Web Connect as set up and update your bank accounts.

Connect Your Online Banking Account

  1. Open a web browser and log in to QuickBooks Online at quickbooks.intuit.com.
  2. In the Home screen in the Bank accounts section, click Connect an account.
    View of button to link accounts
  3. Enter your financial institution’s name or online banking website URL in the Search field. Then press Return or click Search. Search is the little magnifying glass icon you see at the right of the entry field.
    Screen shot of the login screen for your account
  4. QuickBooks Online will now display a list with the search results. In this example, we typed “First Bank,” and this is the filtered list.
    Screenshot of add account menu
  5. Click your financial institution in the results list. You will see the login window for your financial institution.
    Screen showing where to enter your username
  6. Enter the credentials you use to access your bank’s online banking, then click Log In.QuickBooks will establish a secure connection with your financial institution, and show your accounts at that institution.
    Screen showing how to select an account
  7. Select the accounts you want to download, and assign them an account type.
    Screen showing how to select an account with a drop down highlighted
  8. After you have chosen your accounts and assigned them a type, click Connect to complete the account setup.

Add an Account Using OFX Web Connect

If you do not want accounts to update automatically, you can use an OFX Web Connect file to configure QuickBooks Online. Follow these steps:

  1. Log into your financial institution’s website.
  2. Download a Web Connect file for the account you are trying to set up.
  3. If you are given a choice for your download format, choose “QuickBooks Web Connect (*.QBO)” and save the file to your computer.
  4. After you download the Web Connect file, open a new browser window and log into QuickBooks Online.
  5. On the sidebar menu, go to Transactions > Banking.
    View of the Transactions menu
  6. Find the Update button on the Banking page and click on the menu arrow.
  7. You will see 3 options. Click File upload > Add account.
    view of how to upload an account
  8. You will see the Import bank transactions window. Click Browse, choose your downloaded Web Connect file, and click Next.
    View of the Download Data screen
  9. QuickBooks Online will prompt you to either associate an account or add a new account. Choose your option and click Next.
    screen shot of account options

QuickBooks will import the Web Connect file and create your account.

 

Updating Your Accounts

QuickBooks Online automatically updates your linked bank account data when you log into your QuickBooks Online account. If you are in mid-session, you can use this process to refresh your data:

  1. On the sidebar, click Transactions > Banking.
    view of how to upload an account
  2. Click Update to refresh your accounts.

Updating Your Accounts (OFX Web Connect)

Accounts you set up using a Web Connect file will not update automatically. To update the data in those accounts, simply log into your financial institution’s online banking, download a current Web Connect file, and import it using the process you used to create the new account