Don't Fall Victim to COVID-19 Scams | Union Bank Skip to Content
×
Reset Your Password
Login
CALL US: 1.866.638.0552
  • Schedule An AppointmentExternal link opens in a new window
  • Contact Us
  • Locations
  • Employment
Union Bank
  • Personal
    • Personal Checking Accounts
    • Savings & Money Market Accounts
    • CDs & IRAs
    • Personal Loans
    • Mortgage Loans
    • Electronic Banking
    • Credit Cards
    • Lost/Stolen Cards
    • Check Reorder
    • Personal Fee Schedule
    • Other Personal Services
  • Business
    • Business Checking Accounts
    • Money Market Accounts
    • Business Loans
    • Electronic Banking
    • Credit Cards
    • Lost/Stolen Cards
    • Check Reorder
    • Business Fee Schedule
    • Other Business Services
  • Lending
    • Mortgage Services
    • Personal Loans
    • Business Loans
    • PPP Forgiveness
    • PPP 2nd Round
  • Electronic
    • Online Banking
    • Digital Banking Upgrade
    • e-Statements
    • Person-to-Person Payments
    • Mobile Banking
    • Mobile Check Deposit
    • Digital Wallets
    • MyCardRules
    • Treasury Management
    • Commercial Remote Deposit
  • Resources
    • Applications & Forms
    • Notices & Disclosures
    • Investor Relations
    • Rates & Fees
    • Debit Card Security
    • Switch Kit
    • Calculators
    • Hot Topics Resources
    • Applying For Financial Aid
    • Blog
    • Press Releases
  • Contact
    • Schedule An AppointmentExternal link opens in a new window
    • Send Us a Message
    • Locations
    • About Us
    • Investor Relations
    • Fraud Center
    • Check Reorder
    • Report Lost/Stolen Cards

Don’t Fall Victim to COVID-19 Scams

by Union Bank / Thursday, 02 April 2020 / Published in Blog Roll, Hot Topics

As the COVID-19 pandemic continues to impact us all, phone scammers are taking the opportunity to prey on consumers.  The FCC has received reports of scams, and are warning about hoax text message campaigns, phishing emails, and scam robocalls that offer free home testing kits, try to sell health insurance or hoax products and preying on virus-related fears.  Hoax text messages may appear to be coming from someone you know or a “next-door neighbor.”  

The Federal Trade Commission and US Food & Drug Administration have posted warnings to consumers about fake websites and emails that are used to promote bogus products and services.

The FCC offers several tips to help protect yourself from scams, including:

  • Do not respond to calls or texts from unknown numbers or those that appear suspicious.
  • Never share your personal or financial information.  Union Bank will never communicate with you by text, mail or email asking for your personal or financial information.  If you receive a communication that appears to come from your bank, contact your bank directly to confirm it’s legitimacy.  Do not use a number found in any text message, email or mailing to contact the bank. Rather, look up the number independently using your bank statement, the bank’s website or a number you previously saved elsewhere and validated.
  • Be cautious if someone is trying to pressure you to share information or make a payment immediately.
  • Scammers often spoof phone numbers to make them look like someone else or are a local number, in order to get you to answer.  Government agencies will never call you to ask for personal information or money. If you are being pressured, ask for a case number or account number and then contact that agency by a separately validated phone number.  
  • Do not click on links in a text message or emails.  If you receive a text or email that appears to be coming from a friend and it has a suspicious link, call them to make sure they weren’t hacked and that they did indeed send you the message.
  • Always validate a charity before making a payment.  This can be done by calling or looking at the charity’s actual website.  More information is available about charity scams on the FCC’s website at  https://www.fcc.gov/scam-charities-will-take-your-money-and-run. External link opens in a new window

More information on scams, including COVID-19 scams, can be found on the FCC website at https://www.fcc.gov/consumers. External link opens in a new window

* Note: By clicking on the links above, you will be leaving Union Bank’s website. Union Bank is not responsible for the products, services or overall website content of the site. The privacy policy to the site to which you are going may differ from Union Bank’s privacy policy. Consult the privacy disclosure of the site to which you are going for further information on the privacy policies of that site

Find Out More

  • Personal Banking
  • Business Banking
  • Lending Center
  • Resources
    • Applications & Forms
    • Switch Kit
    • Rates & Fees
    • Calculators
    • Notices & Disclosures
    • Hot Topics Resources
    • Investor Relations
    • ID Theft
    • Gift & Travel Cards
    • Lost/Stolen Cards
    • Reorder Checks
  • Contact

Union Bank

Customer Support

By Phone
1-866-638-0552

Mon-Fri: 8:00AM-11:00PM ET
Sat-Sun: 9:00AM-5:00PM ET
Holidays (excluding Thanksgiving & Christmas): 9:00AM-5:00PM ET

By Email
support@unionbanknc.comExternal link opens your mail client. Email messages are not secure. Do not send confidential information by email.

By Mail
Union Bank
Attn: Operations
1011 Red Banks Road
Greenville, NC 27858

Lost or Stolen Card
Debit Cards – 1-888-297-3416
Credit Cards – 1-800-854-7642, option 1
Gift Cards – 1-855-887-1836
Travel Cards – 1-855-887-1835

Union Bank 24-Hour Voice Response
1-877-354-8853

Find Out More

  • Home
  • Personal Banking
  • Business Banking
  • Lending Center
  • Fraud Center
  • Contact

About Us

  • Who We Are
  • Mission
  • Locations
  • Board of Directors
  • Management
  • Investor Relations
  • Employment Opportunities

Resources

  • Applications & Forms
  • Notices & Disclosures
  • Rates & Fees
  • Switch Kit
  • Calculators
  • Blog
  • Press Releases

Logins

  • Online Banking Login  External link opens in a new window
  • Remote Deposit LoginExternal link opens in a new window

Hot Topics

  • Identity Theft
  • Check 21
  • Phishing & Internet Scams
  • Financial Awareness
  • Online Security
  • Frauds & Scams
  • GET SOCIAL
Union Bank

Sitemap Privacy Notice Terms of Use Fraud Notice Member FDIC By clicking this link, you will leave Union Bank’s website to visit a third-party website where the privacy and security policies of Union Bank do not apply. Union Bank is not responsible for the content, products or services that you may find on the third party site. Equal Housing LenderBy clicking this link, you will leave Union Bank’s website to visit a third-party website where the privacy and security policies of Union Bank do not apply. Union Bank is not responsible for the content, products or services that you may find on the third party site. NMLS # 429906

Some items on this site require Adobe Acrobat ReaderBy clicking this link, you will leave Union Bank’s website to visit a third-party website where the privacy and security policies of Union Bank do not apply. Union Bank is not responsible for the content, products or services that you may find on the third-party site..

© 2020 Union Bank

TOP