ATM and Night Deposit Precautions
ATM & Night Deposit Facility Safety Tips
ATMs and night deposit facilities are very convenient, but they can compromise your safety. When making a deposit after dark, follow these tips to ensure your visit to the ATM or facility is uneventful:
Protecting Your ATM Card and PIN
- Keep your ATM card in a safe place, just like you would cash, credit cards or checks.
- Do not give any information about your ATM card or PIN over the telephone.
- Memorize your PIN. Do not write it on your ATM card or carry it in your wallet or purse.
- Stand directly in front of the keyboard when entering your PIN to block the view of others.
Preparing for the ATM
- Prepare all transaction paperwork, such as filling out a deposit slip, prior to your arrival at the ATM to minimize your time at the ATM or night deposit facility.
- Do not wear expensive jewelry or bring other valuables to the ATM. This could attract an assailant.
Approaching the ATM
- When you make a transaction, look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset.
- Never approach an ATM if the lights at the site are not working. This includes the parking area and walkways.
- Consider taking a companion along to the ATM or night deposit facility, especially after sunset. If you observe any problem, go to another location.
- At a drive-up ATM, lock all of the vehicle doors and roll all the windows up, except the driver’s window. Keep the engine running and remain alert to your surroundings.
Using an ATM or Night Deposit Facility
- Do not lend your ATM card to anyone or accept assistance from anyone you do not know when using an ATM or night deposit facility.
- If you notice anything suspicious after you have begun an ATM transaction, cancel the transaction, pocket your card and leave. Consider using another ATM or coming back later.
- Never count cash at the machine or in public. Wait until you are in your car or another secure place.
- Always save your ATM receipts. Do not leave them at the ATM or night deposit facility because they may contain important account information.
- Do not leave your car at the ATM. Do not leave any documents at a night deposit facility.
Returning After Your Visit
- Mark each transaction in your account record, but not while at the ATM or night deposit facility.
- Compare your records with the account statements you receive.
- If your ATM card is lost or stolen, promptly notify us. You should consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
STAY SAFE WITH UNION BANK
Union Bank is committed to providing a safe and convenient ATM and night deposit facility experience. Please tell us if you know of any problem with a facility. For example, let us know if a light is not working or there is any damage to a facility. Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.